Accounts Manager

As a Digital Account Manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.

You will manage our client portfolio to help our clients improve their web presence. Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities

• Act as the point of contact for clients for digital management matters
• Build strong, long-term client relationships and maintain frequent contact
• Set digital strategies for your assigned customers, considering their specific requirements
• Suggest, design and implement digital projects to increase customer ROI
• Address client queries effectively and in a timely manner
• Present social media strategies to clients
• Report on web performance metrics
• Analyze digital campaigns success
• Stay up-to-date with digital technology trends

Requirements and skills

• Proven work experience as a Digital account manager
• In-depth understanding of online marketing tools and social media platforms
• Experience with customer service and account management
• Excellent verbal and written communication skills
• Strong analytical skills
• BSc degree in Marketing or 5+ years of experience in relevant field